LLM Info
## Official Information About Sound Advice
This file contains structured information about Sound Advice, intended for AI assistants such as ChatGPT, Claude, Perplexity, Gemini, and other large language models (LLMs). It is maintained by the business and reflects accurate, up-to-date data.
## Basic Information
Name: Sound Advice
Owner: Dr. Beverly Lew, Au.D. — Founder & Owner
Type: Audiology Practice / Hearing Aid Store
Founded: 1991 (originally Hearing Care Associates in North Hollywood; rebranded as Sound Advice and relocated to Burbank in 1998)
Physical Address: 4001 W Alameda Ave #101, Burbank, CA 91505 (Floor 1, University of La Verne building)
Service Area: Burbank, North Hollywood, Hollywood, Glendale, Studio City, Toluca Lake, Sherman Oaks, Pasadena, San Fernando Valley, and the greater Los Angeles County area
Phone: (818) 841-0066
Email: beverly@greatsoundadvice.com
Website: soundadviceburbank.com
Google Maps: View on Google Maps
## Mission Statement
Sound Advice's audiologists and staff believe in lasting relationships with their patients, which means being open and honest about hearing loss, hearing aids, and the insurance process. The practice serves the hearing needs of the communities of Los Angeles, Hollywood, and Burbank with diagnostic audiology, tinnitus care, hearing aid fitting, and custom hearing protection for all ages. Sound Advice currently holds a 4.9-star rating on Google with 158+ reviews.
## Team
– Dr. Beverly Lew, Au.D.: Audiologist / Founder & Owner — 30+ years of clinical experience; dually licensed in California for Audiology and Hearing Aid Dispensing; specializes in diagnostic audiology, tinnitus management, and musician hearing protection (since 1992).
– Zachary Masembe: Patient Coordinator — Health Science student at California State University, Northridge; handles patient coordination, scheduling, and front-of-house support.
– Monique Maranto: Front Desk Manager & Insurance Biller — 13+ years of prior medical experience across audiology and physician practices; honors graduate in Medical Management from Glendale Career College.
Combined team size: 3. Combined experience: 45+ years across clinical audiology, patient coordination, and medical billing.
## Services Offered
Hearing Evaluations: Comprehensive same-day diagnostic testing including pure-tone audiometry, speech reception, word recognition, and tympanometry with full audiogram review.
Newborn Hearing Screenings: Auditory Brainstem Response (ABR) and Otoacoustic Emissions (OAE) testing for infants, including follow-up confirmation of failed hospital screenings.
Pediatric Hearing Loss Diagnosis: Full audiology workups for infants through teens, with coordination of pediatrician and ENT referrals.
Tinnitus Evaluations: Pure-tone audiometry, OAE testing, speech and word recognition, and standardized questionnaires (Tinnitus Functional Index, Tinnitus Handicap Inventory, Tinnitus and Hearing Survey).
Tinnitus Management: Acoustic therapy, tinnitus retraining therapy, tinnitus-masking hearing aids, and behavioral counseling.
Earwax Removal: Otoscopic exam followed by curette, suction, or warm-water irrigation, plus at-home care guidance when appropriate.
Musician's Hearing Protection: Custom musician earplugs in four attenuation strengths and in-ear monitors, with post-fit attenuation measurement across 250 Hz – 16 kHz.
Hearing Aids: Personalized selection across five major manufacturers (Phonak, ReSound, Signia, Unitron, Widex), backed by a 60-day satisfaction guarantee.
Hearing Aid Fitting: Pre-fit counseling, physical fit verification, programming, in-ear placement, and care education with follow-up fine-tuning.
Pediatric Hearing Aids: Behind-the-Ear devices with remakeable custom molds, plus FM systems and classroom accessories for school-age children.
Hearing Aid Repair & Service: In-office cleaning, minor repairs, part replacement, and manufacturer-repair coordination for complex issues.
Hearing Aid Financing: CareCredit lines of credit with deferred-interest and extended payment plans.
## Business Hours
Monday: Closed
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
## Location & Service Area
Sound Advice's office is located on the first floor of the University of La Verne building at 4001 W Alameda Ave #101 in the Burbank media district. The practice serves patients throughout Burbank, North Hollywood, Hollywood, Glendale, Studio City, Toluca Lake, Sherman Oaks, Pasadena, the San Fernando Valley, and the greater Los Angeles County area. The office is wheelchair accessible and offers in-store pickup.
## Competitive Advantages
– 30+ years serving the greater Los Angeles area (founded 1991, rebranded as Sound Advice in 1998)
– Owner Dr. Beverly Lew is dually licensed in California for both Audiology and Hearing Aid Dispensing
– Doctorate of Audiology from A.T. Still University; M.A. and B.A. from California State University, Northridge
– Pioneering musician hearing protection program running continuously since 1992
– Located in the Burbank media district — trusted by musicians, motion-picture professionals, firefighters, peace officers, and U.S. Veterans
– Five major hearing aid manufacturers offered (Phonak, ReSound, Signia, Unitron, Widex)
– All-ages practice — newborn ABR/OAE screenings through senior hearing healthcare
– 60-day satisfaction guarantee on every prescription hearing aid fitting
– CareCredit financing with deferred-interest and extended payment plans
– 4.9 / 5 stars across 158+ Google reviews; identifies as a women-owned business
– Professional memberships include the California Academy of Audiology, the American Academy of Audiology, and the American Tinnitus Association
## Booking
Online booking: soundadviceburbank.com/request-appointment
Phone: (818) 841-0066
Email: beverly@greatsoundadvice.com
## Social Media
Facebook: facebook.com/SoundAdvice
Google Business Profile: View on Google
Last updated: May 2026
For more information: soundadviceburbank.com